Sunday 6. December, 2015

PokerStars Boycotted by High-Volume Players

High volume and high stake poker players joined forces last week to boycott the leading online poker site, PokerStars. The boycott was arranged by professional poker player Dani Stern and included several high volume players. It was organised in response to changes announced by PokerStars on November 1 and ran for three days from December 1 to 3.

The changes primarily impacted high volume and high stake players which included a cap on the number of VIP rewards that a player can collect. The poker site also cut benefits to the highest loyalty tiers of SuperNova and SuperNova Elite and removed the loyalty points that could be earned from high-stake cash games in these levels.

“PokerStars stated in very clear terms what the value of SuperNova Elite and SuperNova were, delivered that message to their entire customer base, then altered the rewards after players achieved the volume required. This cannot stand,” announced Stern on a Two Plus Two forum where the boycott was organised.

Around 2,000 players participated in the boycott, also withdrawing funds from their PokerStars accounts on December 1. The impact of the boycott may have been reduced due to the fact that it ran at the same time as the Milestone Hands giveaway promotion which resulted in a 65 percent increase in traffic from the week before to a peak of 37,500 players. On the other hand, on the first day of the $1 Million Milestone Hands promotion in December 2014, the site experienced a 133 percent increase in traffic from the previous week. There was also a 29 percent drop in high stake games on Tuesday and a further drop on Wednesday.

The changes were introduced at PokerStars in an effort to attract and retain more recreational players to the site.

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