Playtech Rolls Out Neon Systems for Rank Grosvenor Casinos
Casino software supplier, Playtech, has begun rolling out its Neon casino management solution for the land-based chain of Rank Grosvenor Casinos, a move which will significantly expand the company’s presence in the land-based casino market in the UK.
Playtech’s Neon system will be used in 55 Grosvenor venues in the UK, coming shortly after its launch with Genting Casinos which saw it roll out the solution for 43 Genting venues. This latest deal will see Playtech supplying a casino management solution for more than 90 percent of land-based casinos in the UK.
The Neon solution allows the casinos to track customer data, cash desk operations and guest relations. It also supports responsible gambling, anti-money laundering and security systems. Playtech’s Neon Analytic business intelligence platform will also be made available. They will provide an implementation and management service with a browser-based HTML5 user interface which makes use of the Microsoft Azure Cloud platform.
“We are proud to partner with the UK’s largest casino operator and cement our position as the fastest-growing supplier of systems to retail casinos,” announced Martin Sykes, managing director of Playtech’s subsidiary, Intelligent Gaming Systems.
“This project is another example of our unique consultative approach. We performed an extensive scoping exercise to analyse Grosvenor’s requirements and worked closely with the group’s operational experts to identify several opportunities to improve our systems and the casino’s business processes.”
Richard Playle, director of finance at Grosvenor Casinos added: “We evaluated all leading systems vendors and selected Playtech based on their industry-leading technical architecture, unrivalled operational expertise and willingness to customise Neon to drive our business forward. We are delighted to begin the roll-out of the system across our estate as part of an ongoing program to modernise our IT systems to improve availability, enhance our customer service and reduce operating costs.”
April 16, 2017