Sunday 13. March, 2016

Chief of Innovation to Leave William Hill

Gaming operator, William Hill, has confirmed that Jamie Hart, their director of innovation and customer experience will be leaving the company. Mr Hart has held this position since 2008 when he rejoined the company for the second time to oversee in-house development.

Prior to coming back to William Hill, Mr Hart worked for five years at rival operator Gala Coral Group where he held the position of Trading Director.

Mr Hart played a key role in the development of WHLabs, their experimental department for introducing innovations, particularly in the areas of customer experience. He also oversaw the development and successful integration of the company’s biggest project to date, Project Trafalgar, their in-house development platform for the upgrade of its web architecture and the launch of a new sports betting platform.

William Hill has announced that they will divide Mr Hart’s responsibilities between a number of senior managers, rather than appointing a permanent replacement at this time. This change comes at a time when William Hill is restructuring its entire senior management team.

In January, their Digital Managing Director, Andrew Lee, announced he was leaving the company and the former Corporate Development Director and stakeholder in WHLabs, Crispin Nieboer, was appointed to take his place. In addition, William Hill recently appointed Kevin O’Connor, formerly from rival Paddy Power, as their new group chief information officer.

William Hill recently posted their financial results for the year ending at the end of December 2015. They reported a 1 percent increase in revenue to £1.59 billion compared to the same time the previous year. It reported operating profits of £291.4 million, a drop of 22 percent from the previous year which it attributed to new gambling taxes introduced in the UK. Excluding taxes, operational profits rose 2 percent.


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